FAQ · Q072
Can I correct a typo in my policy?
Contact the seller or insurer immediately to correct name or passport number; obtain a properly reissued document rather than editing the PDF yourself.
Yes — but you must contact the seller or insurer immediately so the correction is made under their procedure. Do not edit the PDF yourself: you need a properly issued document for travel, not just correspondence promising a fix. Ask what paperwork the insurer requires to reissue (proof of identity, original policy number) and confirm when the corrected document will be delivered. Remember official entry rules and visa documents may also require matching data, and our DEMO product is not a valid travel document.
Check: SolidTravel — public product page (commercial) · GoingRus — insurance page (commercial)