Demo — no real payment or insurance. Prices, the sample PDF and checkout are synthetic until a confirmed insurer is connected.

FAQ · Q079

How long does a refund take?

Refund timing varies between seller review time and bank processing; check provider terms and contact support for an estimated timeframe for your specific refund.

Timing varies: first the seller reviews the request, then the bank or payment processor completes the transfer, so there is no single universal deadline. Providers and partner banks publish their specific review and settlement intervals in the terms; contact support for an estimated timeline for your case. Keep documentation of the refund approval and transaction IDs. The DEMO product does not trigger real refund processing.

Check: Stripe — restricted businesses

Full answer in Changes, refunds and claims