FAQ · Q080
What if I paid twice?
Report suspected double payment to support with order numbers and transaction IDs so the provider can verify payments, cancel duplicates, and arrange refunds as appropriate.
If you suspect a double payment, contact support immediately with order numbers and transaction identifiers so they can investigate and reconcile payments. The provider will verify whether two charges and two policies exist, then arrange cancellation or refund as appropriate; never send full card details in messages. Follow the official dispute and refund procedure the seller prescribes and keep evidence of both transactions. Payments shown in our DEMO product are illustrative and are not processed.