FAQ · Q081
What should I do in a medical emergency?
Call 112 immediately in Russia for life‑threatening emergencies, then contact your assistance provider when it’s safe; give address, symptoms and a callback number.
Call 112 immediately in Russia for life‑threatening emergencies and follow the dispatcher’s instructions. Give the exact address, brief symptoms and a callback number, and seek urgent care without waiting for insurer confirmation. As soon as it is safe, contact your assistance provider using the number in your policy to coordinate transfer, treatment and payment authorisation; do not let insurer response times delay emergency care. Verify assistance contacts and keep printed copies of policy and emergency numbers before travel (this site may display a DEMO product).
Check: UK FCDO — Russia health · UK FCDO — getting help in Russia