FAQ · Q086
What documents do I need for a claim?
Ask the insurer for a specific checklist; usually you'll need the medical report, prescriptions, itemised bills, proof of payment and your policy information, plus any required translations.
Request a tailored checklist from your insurer because requirements vary; typically you will need the medical report/diagnosis, prescriptions, itemised invoices, proof of payment, and your policy details. Confirm whether originals, certified translations or specific languages are required, and observe claim submission deadlines and format instructions. Keep photocopies of everything, obtain clinician signatures where possible, and verify the insurer’s document checklist and mailing or electronic submission procedure before travel to avoid delays in reimbursement.